Effective Date: 28-08-2025
At niltulypetshop (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from www.niltulypetshop.com.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, payment details.
- Account Information: Login credentials, order history, preferences.
- Technical Information: IP address, browser type, operating system, device information, cookies.
- Usage Data: Pages visited, time spent on site, products viewed or added to cart.
2. How We Use Your Information
Your information may be used for the following purposes:
- To process and deliver your orders.
- To communicate with you regarding purchases, promotions, or customer support.
- To personalize your shopping experience and recommend relevant products.
- To improve our website functionality, user experience, and services.
- To comply with legal and regulatory requirements.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal data. However, we may share your information in limited circumstances:
- Service Providers: With third-party couriers, payment gateways, and IT support for order fulfillment and transactions.
- Legal Compliance: When required by law, regulation, or court order.
- Business Transfers: In the event of a merger, acquisition, or transfer of assets, your information may be transferred.
4. Data Security
- We use industry-standard encryption, secure payment gateways, and firewalls to protect your data.
- While we take all reasonable steps to secure your information, no system is 100% safe. Customers share data at their own risk.
5. Cookies & Tracking
- Our website uses cookies and similar technologies to enhance browsing, remember preferences, and analyze traffic.
- You can control or disable cookies in your browser settings, but certain features of the site may not function properly.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data (subject to legal and business obligations).
- Opt out of promotional emails by using the “unsubscribe” link.
- Restrict or object to certain data processing activities.
7. Retention of Data
- We retain your personal information only as long as necessary for order fulfillment, legal compliance, and business purposes.
- Once data is no longer required, it will be securely deleted or anonymized.
8. Children’s Privacy
- Our website is not directed to individuals under the age of 13.
- We do not knowingly collect personal information from children. If such data is discovered, it will be deleted immediately.
9. Third-Party Links
- Our website may contain links to third-party websites.
- We are not responsible for the privacy practices or content of those external sites.
10. Changes to This Privacy Policy
- We reserve the right to update or modify this Privacy Policy at any time.
- Any changes will be posted on this page with an updated “Effective Date.”
- Continued use of our website after changes indicates acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: admin@niltulypetshop.com
📞 Phone: +880 1875075751
📍 Address: Foyslake Imperial Hospital, beside Akbor Sha, Chattogram.